Valeter

Our client is currently hiring Car Valeters to join their company in Cold Meece. This is an exciting opportunity that is a hands-on role, involving inspecting, moving, and preparing cars to a high standard.

Ideally looking for someone who enjoys working in a fast environment with a hands on attitude.

Experience is preferred but not essential as you will receive full training. Uniform and safety boots will also be provided. This is a full time and permanent position. Shift pattern is 12 hours a day, 5 on 5 off, 4 on, 5 on, 5 off, 5 on. Valid driving licence is essential.

With a salary of “23,264/year, with an added shift allowance.

What you’ll be doing:

  • Managing valeting product levels – ensuring ample stock at all times, without being overstocked.
  • Checking in delivered vehicles, ensuring they meet the highest retail standards. Consistently achieving daily volume targets and working efficiently.
  • Continuously developing your knowledge of the latest valet product application/removal techniques
  • Machine Operated Polishing (MOP)
  • Applying paint protection
  • Steam cleaning, wet and dry vacuum

Benefits

  • 23.5 days holiday AND an extra day for your birthday
  • FREE Calm app subscriptions (usually £74.99)
  • Contributory Pension (up to 5% matched)
  • Discretionary annual BONUS
  • £500 Employee Referral Bonus!
  • £100 Annual Wellbeing Fund
  • Cycle to work scheme
  • Health Care scheme
  • Employee discounts available
  • Optical Costs

Customer Service Advisor

We are currently recruiting for a full-time Customer Service Advisor for a client in Coldmeece.

About the role:

Coordinate and deliver effective organisation, booking and transfers of vehicles via phone, email and as a face-to-face point of contact for customers and visitors. This is an exciting internal opportunity. We’re looking for someone to carry out the following:

  • Pro-active planning of vehicle collection
  • Liaising with other areas of the business to coordinate vehicle availability.
  • Accurate maintenance of electronic proof of delivery system
  • Coordinate offsite vehicle transfers with customers and transport companies
  • Administration support for operations department
  • Maintenance of daily reports
  • Supporting reception and customer arrivals
  • Assisting with monthly stock taking
  • Resolving vehicle handover issues and unexpected arrivals on-site.
  • Repatriation of vehicle items
  • Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO.

Hours

  • 37.5 hours per week, Monday-Friday on a shift rotation basis between 07:00-19:00. E.g. working 7.5 hours between these hours, on a rotation basis.
  • MUST be flexible and able to cover all shifts.

Parts Co-Ordinator

This is an exciting opportunity to join a completely new department and help in the implementation of processes that are proactive and will prove to be beneficial in the exceeding of customer expectations for all aspects of parts supply. 

This role will cover Monday to Friday, 37.5 hours/week, 09:00-17:30

Focusing on parts supply together with vehicle job estimates, the role requires the following:

  • Action vehicle estimates to ensure a smooth operational process.
  • Ensure accurate pricing.
  • Liaise with the Inspection Teams to ensure consistency for the Customer.
  • Liaise with external parts providers and internal parts teams to ensure part availability and to place orders.
  • Monitor and update vendor quotes, updating our key clients on issues with supply.
  • Liaise with partners to establish best routes of repair.
  • Troubleshooting back-order parts with the assistance of other departments and our existing suppliers.
  • Process the upgrade and downgrade of vehicles when implementing agreed solutions to issues with supply.
  • Maintenance of accurate customer reports and information
  • Monitor vehicles within the repair environment and ensure they are processed quickly and to required standard adhering to stock age profiles.
  • Monitor outstanding queries and provide technical assistance to suppliers, other departments, and customers.
  • Administrative support and ad hoc duties as required.
  • Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO
  • Providing support to our accounts department with regards to invoicing queries and escalating disputes.
  • Front line system support to our suppliers.

Here’s what we require:

  • Ability to communicate with customers, suppliers, other departments via telephone and email in a professional and proficient manner.
  • Strong planning and organisational skills with a keen eye for detail
  • A positive and amenable character in challenging situations
  • Experience working in a parts department/ordering parts advantageous
  • A passion for cars and all things automotive advantageous.
  • An excellent team player but also able to use initiative and work alone.
  • Have a flexible approach to the changing demands of the role.
  • Proficient in Excel and Outlook
  • Experience in using Partslink24 browser-based systems or similar advantageous.
  • Knowledge of Navision would be advantageous but not essential.

Benefits

  • Competitive salary.
  • Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
  • Pension scheme.
  • Health Cash Plan
  • Birthday paid day off
  • Volunteering paid day off
  • Wellbeing app (Calm)
  • Cycle to work scheme
  • Cazoo discount scheme

Parts and Goods Operative

We are looking for a Parts and Goods Operative to work within a successful and growing company based in Cold Meece, Staffordshire.

Responsible for all of the goods in and out of the warehouse, ensuring all documentation is completed to the highest standard. Ensuring all stock is placed in the correct place, ensuring all Health and Safety is adhered to at all times.

Warehouse experience is a must.

Hours

  • 12 hour shift, 5 on 5 off, 0630-1830.
  • Salary of £23,000/year with bonuses.

Benefits 

  • Competitive salary
  • Ongoing career development, training, and coaching – because if you don’t grow, we don’t grow.
  • Pension scheme
  • Health Cash Plan
  • Birthday paid day off
  • Volunteering paid day off
  • Wellbeing app (Calm)
  • Cycle to work scheme
  • Discount scheme

 

Logistics Operative

This is an exciting opportunity to join our client as part of their logistics team in a busy, varied role. Working as part of a team under a Logistics Supervisor and Workshop Controller, the role of Logistics Operative requires the following:

  • Movements of cars around the site to required timescales and volumes
  • Tracking vehicles using a handheld tablet and bespoke software ensuring vehicles are allocated and delivered/returned safely and secure.
  • Stocktaking/auditing with the department
  • Dealing with customers and transport companies on-site and completing arrival and quality control dispatch inspections.
  • Communicating and planning to ensure space across the site is optimised.
  • Representing the company and customers on deliveries/collection for off-site repairs
  • Maintaining a tidy and professional working environment, with a special emphasis on Health and Safety.

Person Specification

  • You must have a valid and in date Driving Licence, and will need to declare any points.
  • Work well within a team and on their own initiative
  • A flexible attitude to working hours and overtime

Benefits

  • Company Pension scheme
  • 30 days annual leave (inclusive of Banks Holidays)
  • Benefits and reward scheme
  • Progression opportunities

Hours

  • 12 hour shift, 5 on then 5 off, then 4 on 5 off
  • Salary of £23,000/year