Service Desk Administrator

Direct Recruitment (Midlands) Ltd are looking for a full time Service Desk Administrator.

Our client is a growing telecommunications, IT and software company, providing services to a number of large clients.

Service Desk Administrator Role Overview:

• Updating a maintenance portal
• Gathering service reports
• Arranging access to shopping centres for servicing etc
• Picking up the tasks to compile data for clients.
• Answering calls but not providing IT support.
• Handling incoming calls and acting as a first point of contact for client enquiries.

Service Desk Administrator Requirements

• Attention to detail
• Good telephone manner
• General filing and file maintenance
• Previous Administrative experience is preferred
• Good planning and organisational skills

Hours and Pay

• Monday to Friday, 09:00-17:00, Full time, 12 weeks temp to perm
• £21,000/year
• Office based