Customer Service Advisor

Full Time
Stone
Posted 1 month ago

We are currently recruiting for a full-time Customer Service Advisor for a client in Coldmeece.

About the role:

Coordinate and deliver effective organisation, booking and transfers of vehicles via phone, email and as a face-to-face point of contact for customers and visitors. This is an exciting internal opportunity. We’re looking for someone to carry out the following:

  • Pro-active planning of vehicle collection
  • Liaising with other areas of the business to coordinate vehicle availability.
  • Accurate maintenance of electronic proof of delivery system
  • Coordinate offsite vehicle transfers with customers and transport companies
  • Administration support for operations department
  • Maintenance of daily reports
  • Supporting reception and customer arrivals
  • Assisting with monthly stock taking
  • Resolving vehicle handover issues and unexpected arrivals on-site.
  • Repatriation of vehicle items
  • Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO.

Hours

  • 37.5 hours per week, Monday-Friday on a shift rotation basis between 07:00-19:00. E.g. working 7.5 hours between these hours, on a rotation basis.
  • MUST be flexible and able to cover all shifts.

Job Features

Job CategoryPermanent
Job IndustryIndustrial Vacancies

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